Privacy Policy.
Privacy Policy
At Harpalyk Engineering Pvt. Ltd., we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when interacting with our website or services.
1. Information We Collect
We may collect the following types of personal and non-personal data:
- Personal Information:
Name, phone number, email address, shipping address, billing details, and any other details submitted during purchase, registration, or enquiry. - Payment Information:
Payment method details (via secure payment gateway – we do not store card details on our servers). - Technical Information:
IP address, browser type, operating system, device info, and website usage data (collected via cookies or analytics tools). - Communication Records:
Any emails, messages, reviews, or customer service interactions you initiate with us.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver product demos and after-sales service
- Send order updates, tracking, and promotional emails
- Improve our website, services, and customer support
- Prevent fraudulent transactions and ensure data security
- Comply with applicable laws and regulations
3. Data Security
We take all reasonable measures to secure your data, including:
- Secure SSL encryption for website transactions
- Limited access to personal data within our company
- Use of third-party services that comply with data protection standards (like Instamojo, Bluedart, Delhivery)
However, no digital platform can guarantee 100% security. By using our services, you acknowledge and accept this risk.
4. Cookies
Our website uses cookies to improve user experience. Cookies help us:
- Understand visitor behavior
- Save your preferences for future visits
- Offer personalized product recommendations and marketing
You can choose to disable cookies in your browser settings at any time.
5. Third-Party Disclosure
We do not sell, trade, or rent your personal data to any third party.
Your data may be shared with trusted partners (such as payment processors and courier services) solely for order processing and delivery.
6. Your Rights
You have the right to:
- Access or update your personal information
- Withdraw consent for marketing emails (unsubscribe link in every email)
- Request deletion of your data (where legally permissible)
To exercise these rights, email us at: support@myshoptown.com
7. Policy Updates
We may revise this Privacy Policy from time to time. All changes will be updated on this page, and your continued use of the website implies acceptance of these terms.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Mob:7669563155
Email: support@myshoptown.com